St Cloud Hospital Valet

Monday-Friday (No valet Service on Major Holidays or Black Friday)

6:30am-5:30pm

FREE for any Handicap user with permit

$4 for all other users

The South Entrance is very busy with car and foot traffic. Please follow the directions below to utilize valet parking and ensure a safe experience for all who are using the South Entrance by the ER.

​

How to use the valet parking:

1. Approach the loading zone. Drive slowly into the loading zone and stop behind the car in front of you. Many times a valet will want you to pull forward or move to another position in the loading zone before you exit your vehicle. Watch for direction from the Valet.

2. Exit the vehicle. The valet will do their best to approach and open your door for you, as well as passenger doors. However, sometimes time and circumstances do not permit this. Make the judgment yourself about whether it is within the capability of the valet to perform this service. If there is a lot of traffic and only one or two valets, it may not be possible. When you exit the vehicle, listen carefully for instructions from the valet concerning price, closing time, and how to get your vehicle back. These details are very important.

3. Inform the valet of any problems with the car. You do not need to include every detail of the vehicle’s performance, but if a door only opens a certain way, or the alarm is finicky, most valets appreciate this information.

4. Pick up your vehicle. Once you are ready for your car, hand your ticket to the valet standing closest to the valet stand (also known as the “Zone Captain”), or to the Valet who asks for it. Please do not mistake the rushed atmosphere for rudeness. The time of day or weather can cause a high demand of service and the valets do their best to ensure no one waits for an unacceptable amount of time.

5. Watch for your car. When you see your car, gather your party and get in safetly. This is the most common time to tip the valet. Valet tips are NEVER obligated but always appreciated. Prestige valets pool their tips and divide them equally. It does not matter to whom the tip is given.

6. Carefully pull away. Watch for other traffic as well as valets. Be aware of your surroundings.

​

St. Cloud Hospital FAQ's:

Q: How much does it cost to use the service?
A: Valet is FREE for cars with a handicap permit. All others pay $4 for the service.

 

Q: Do you take credit cards?
A: YES.  We accept most major credit cards and you can add a tip on the charge as well.  If you use a card a receipt can be emailed or texted to you.  If you use cash or would like a receipt at the time of service we have preprinted ones available at the desk.

 

Q: When should I pay?
A: You can pay at the time you park your car. If you are in a hurry and would prefer to pay after your visit, you may do so. Keep in mind our services run only until 5:30pm. Should you leave after 5:30pm you must pay in advance prior to receiving your ticket.

 

Q: If I leave after 5:30 do I have to retrieve the vehicle myself?
A: Yes. Our hours are clearly marked on the signs. Vehicles are left in the designated areas after hours which the security guard will direct you towards. If you do not understand the directions please ask to see the map.

 

Q: Why do I have to pay if I have to retrieve the car myself?
A: In order to avoid abuse of the system we must charge the same rate per car received, whether the car is retrieved by our attendants or not. The use of the service is voluntary, should you not agree with the policy you may simply opt not to utilize the service.

 

Q: I visit the hospital frequently. Is there a way for me to pay in advance so I don’t have to take time to pay each time?
A: Yes. We have voucher packs available for purchase that include 11 vouchers for $40, that means you buy 10 and you GET ONE FREE! Call for more information.